crystal beach hotel ocean city, md bed bugs
Some of the more popular amenities offered include free wifi, a pool, and free parking. Next time I would like to stay a little more towards the boardwalk. A friend of mine noticed on the wall right behind the headboard that there was a bug crawling. Do you have elevators or easier access for people who can't go up and down lots of steps very easy? The room was clean and the hotel was great. We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. Phone 800-641-0011 Front Desk 410-289-7165 Email reservations@jameshospitality.com Once that was done everything got much better. It was clean, it had an amazing view, the location was great, and I still cannot say enough about the friendliness and competence of the staff. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. Update to 8/24/20 report of bedbugs at the Crystal Beach hotel. Please see our partners for more details. Hotels near Crystal Beach Oceanfront Hotel, InterContinental (IHG) Hotels in Ocean City, Hotels near Raggamuffin Jewelry and Clothing, Hotels near Saint-Georges-de-Commiers Station. (20 minutes). The room and everything in it seemed fine, clean, spacious when we got in. The next morning while waking up, we found a stage 2 larva bedbug. I stayed here two years ago and was very pleased with the entire hotel. We changed our rooms twice in one day. We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. Booked a room facing the ocean, which had a small but nice balcony overlooking the boardwalk. The room itself was spacious and even had a little kitchenette. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. I was initially very pleased with the Crystal Beach Hotel in Ocean City. Only a customer who booked through Booking.com and stayed at a specific property can write a review. In fairness to the hotel and its staff, this situation was handled well. Nice place to stay. The staff was very helpful when we had questions about the facility. Beautiful location. On behalf of the entire team, I sincerely apologize for falling short of not only meeting your expectations, but ours as well. Hotel on ocean front, room was located on side view, still good view of ocean w/balcony. It was exactly what I had expected after reading everyone's reviews. A private bathroom comes with a bath or shower. I put it in toilet paper and checked it. If you booked through us and want to leave a review, please sign in first. Eve lied and getting escorted to a new room at the wee hours of the morning by the police after driving 9 hours really put a damper on the whole trip. ".Date: July 27, 2008Reviewer: TripAdvisor member, Lower Burrell, PAStayed on the 4th floor (non-smoking floor), ocean front w/balcony. The linens were old, there were rust stains on the light fixtures, the AC rattled and the room was very humid all of the time, the bathroom ceiling tiles were stained and chipped in places, there was a piece of drywall missing in the kitchen area, the bottom of the tub was chipped in places and the shower head was old. He checked the bedbug, trapped it and gave us a new room. Thank you again and we hope to see you soon! Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations. This one appeared to be either a 5th stage or adult bedbug. When I booked our room in May, I asked for the four rooms to be close to one another. Crystal Beach Hotel 2500 N Baltimore Ave Ocean City, MD. Free WiFi access is available. The rooms are pleasant and clean. When a booking is made, the entire amount of the stay is charged upon creating the reservation as a deposit. Ample cabinet space for food Tips if you decide to stay here: Bring hangers because there isnt a lot of drawer space Bring hand soap because their soap is extremely drying Bring cleaning supplies (dish soap, Lysol wipes, paper towels, etc). Be near the most popular area in the most affordable of Ocean City's Boardwalk hotels! Crystal beach hotel in Ocean city Md did not provide maid service. Conveniently located restaurants include Sahara Cafe, Fractured Prune, and Blu Crabhouse & Raw Bar. I was initially very pleased with the Crystal Beach Hotel in Ocean City. Please see our partners for more details. She checked me in. We brought it up to the front desk and asked for a new room. Bed bugs "hitchhike" on luggage, clothing and all kinds of stuff. The lady at the front desk was very standoffish and rude. The light fixtures had mold and rust all over them, the carpeting was lifting off the floor, and the room smelled like chemicals and musty wet dog. . He checked the bedbug, trapped it and gave us a new room. 2500 Baltimore Avenue, Ocean City, MD 21842, United States of America I was initially very pleased with the Crystal Beach Hotel in Ocean City. This one appeared to be either a 5th stage or adult bedbug. 25th St. & The Boardwalk. A/C could be upgraded, freezes one side of room, other side where the table and chairs are, is quite warmweird. Guests can enjoy breakfast, complimentary tea, and free instant coffee during their stay. Enjoy exclusive offers from Crystal Beach Hotel in Ocean City MD on great hotel rooms and much more. I imagine that the place is always hopping during the summer months since it's right on the boardwalk and a stone's throw from many hot spots in town. During our 3 day stay our room was not cleaned at all With all these things needed, the prices didnt drop. ~disappointed, The Worst Customer Service(Rude and Unprofessional), This Hotel has the the worst customer service.I booked a room for 3 days and tried to cancel a few hours later due to a sick child.I called the hotel several times.they denied a refund or rescheduling.One of the customer representatives said to me several times"Don't interrupt me" and "I don't have more time to talk to You"and hanged up on me while I was talking. We brought it up to the front desk and asked for a new room. Parking is very limited. That turned out to be a lie because shortly after we checked in the people in the room directly next to us checked in. Videos; Webcam; Rooms; Barracuda's Bar & Grill; Offers; Golf; Location; OC Happenings; Experience OC; 800-641-0011. Beach Walk Hotel 2 10th St Ocean City, MD. Thanks for a great vacation. Payments made by partners impact the order of prices displayed. more. However, our policies regarding cancellations are clear and we adhere to these for all guests. The view was beautiful. The staff was super friendly and helpful. Claim your listing for free to respond to reviews, update your profile and much more. We changed our rooms twice in one day. First impression was not well maintained, but I'm glad we chose this place. The room was carpeted and tiled in kitchen and bathroom. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Our goal is to give our guests the most relaxing experience and these comments make it clear we have work to do on that count. Parking is onsite and included in the price. Would stay their again. There was a problem loading the reviews. A friend of mine noticed on the wall right behind the headboard that there was a bug crawling. The aroma in the main lobby, reminds you of being on an island. There are so many great places to eat within walking distance. Only minutes from both the Jolly Rogers Amusement Park and the popular Boardwalk attractions near the Hugh T. Cropper Inlet, the Crystal Beach is a prime family-friendly hotel. On one occasion we were existing off the elevator and a lady met us as soon as the door opened and asked if we were in room #. Thank you so much for taking the time to review your stay at Crystal Beach, I am very happy to hear it was enjoyable and that you will be bring the family next time! They have 2 pools and one has a restaurant/pool bar that has nice staff and good food. What an awful way to start a weekend away. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. Had two queen-size beds, nice size bathroom w/tub & shower and hair dryer, kitchenette (microwave, small fridge, bar sink, cabinet space, & coffee pot w/coffee and tea daily), ironing board w/iron. The hotel is at the north end of the boardwalk, so it was quieter than down by the more commercial section. Thanks again for being our guest! Respect the privacy of others. Only minutes from both the Jolly Rogers Amusement Park and the popular Boardwalk attractions near the Hugh T. Cropper Inlet, the Crystal Beach is a prime family-friendly hotel. The next morning while waking up, we found a stage 2 larva bedbug. But overall we enjoyed ourselfs and will probably return in the future. Try again. The room was large, with microwave and refridge. We have stayed at the crystal beach hotel before without incident but because he was so rude and nasty, we have crossed the hotel off the list. This is the version of our website addressed to speakers of English in the United States. Couples in particular like the location they rated it 8.6 for a two-person trip. Nearby attractions include Embers Island Miniature Golf (0.2 miles), Old Pro Golf - 23rd Street (0.1 miles), and Old Pro Golf (0.3 miles). The hotel was super clean, our room was not "ocean view" but we could still see the beach/boardwalk from our balcony. The staff was super friendly and helpful. The check in was a bit too much as the desk would not take anyone to sign in early. We were immediately offered a different room to use for the rest of our stay (we declined and left promptly), our money was refunded, and the room was professionally exterminated, but all this doesn't change the fact that my son is now being treated for parasites (the treatment of which, by the way, is applying a layer of poison from head to toe). We brought it up to the front desk and asked for a new room. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. We brought it up to the front desk and asked for a new room. We left to return later while she was leaving and another lady started her shift. Second time staying with u guys and already planning my next visit. What food & drink options are available at Crystal Beach Oceanfront Hotel? Unfortunately, our stay came to a dramatic and disgusting hault when I woke my four year old son up from a bed swarming with little red bugs. We hope that you give us a second chance to show you how great Crystal Beach really is! Yes, we do have ocean view rooms. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. Our room (415 in the Boardwalk building) looked very run down. We were content with the new room up until about midnight. Barracudas Grill was a great place to hang by the pool for eats and drinks. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. We checked all of our belongings and moved everything into our new room. You can only leave a review within 28 days after check-out. Located right by the pool on the 2nd floor of the Crystal Beach Hotel, enjoy the sunny day and our menu full of beach favorites! There were bugs in the other bed too. Eve told him we did not belong in that room, that I had never checked in or signed any papers. Photos are clearly as you see on website. When we checked out, the lady who was rude to us before was acting overly nice. They asked him for his room number and just gave him a replacement key. more. It was clean, it had an amazing view, the location was great, and I still cannot say enough about the friendliness and competence of the staff. 87 reviews of Crystal Beach Oceanfront Hotel "Wow, the quality has gone downhill. I asked why and they said because of Covid. They will be marked as either direct view or partial view. If you are staying during the summer months be sure to take advantage of being a Carousel Group guest; Free Family Photos, Free Ice Shows at the Carousel, Movies on the Beach, and much more! carouselresort, Manager at Crystal Beach Oceanfront Hotel, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC, Lock in the lowest price from these sites. The hotel is 1 mi from Roland E. Powell Convention Center, and 1.5 mi from Jolly Roger Amusement Park. There are so many great places to eat within walking distance. Staff was less than easy to get along with. Our room was a very nice size and very clean. The Ocean is directly connected with the boardwalk. The most helpful contributions are detailed and help others make better decisions. Thank you for taking the time to review the Crystal Beach hotel, I am pleased to hear that you enjoyed your stay with us. reason I keep coming back is the top floor, ocean facing. The room and everything in it seemed fine, clean, spacious when we got in. Our first night was fine without any complications. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. Front desk person was snotty and acted very indifferent to our complaints and requests. The day staff was helpful but the night staff didn't seem to care. Beautiful location. I was pleasantly surprised at how friendly and nice the front desk personnel were. Ocean City MD 21842 Grand Hotel 2.66 Miles Away 2100 Baltimore Ave, Ocean City MD 21842 . Plenty of places to eat and everything is within walking distance. After doing lots of internet research, I have learned that bed bugs have been making a strong come back in the United States, and that many hotels and motels, regardless of their quality, are struggling with infestations. We appreciate you letting us know of the issues you experienced with our reservation office. YUCK! Free WiFi access is available. Does Crystal Beach Oceanfront Hotel have any great views? We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. * Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. " in 21 reviews Location & Hours 2500 N Baltimore Ave Ocean City, MD 21842 Get directions Edit business info Amenities and More Accepts Credit Cards Free Wi-Fi About the Business Cribs and extra beds aren't available at this property. Sign up and we'll send the best deals to you. It was around 1:30am at this point and I was in bed. Rooms are bigger then most around. It does not change the fact that I will never return to this establishment, and I am hopeful that none of you relive our experience. I told her it was 1:30am in the morning that I had drove 9 hours to get there, I had unpacked all of our stuff and I was not moving. After their trip, guests tell us about their stay. After booking, all of the propertys details, including telephone and address, are provided in your booking confirmation and your account. Guests are required to show a photo ID and credit card upon check-in. I called the 800 number that I used to book the hotel (Booking.com) and they moved us to different hotel. We have more than 70 million property reviews, all from real, verified guests. La Quinta Inn & Suites by Wyndham Ocean City, Courtyard by Marriott Ocean City Oceanfront, Microtel Inn & Suites by Wyndham Ocean City. We were near the elevator but never noticed noise.The pool is small but the kids enjoyed it. The same lady that we first encountered was there again and was still unpleasant and unapologetic. View Bed Bug Reports For Your Next Stay Hotel (optional): City: State: (or) Zip: - Browse Reports by State We have been here 3 years in a row. The Carousel Hotel did refund our money thankfully. Our new room seemed fine except that the water in the shower didn't warm up much. Thank you so much for the excellent review! The hotel staff is very friendly and accomodating. Overall a nice stay I will however try a different hotel next time. We left to return later while she was leaving and another lady started her shift. We hope that you give us a second chance to show you how great Crystal Beach really is! We've sent you an email so you can confirm your subscription. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. The private bathrooms have a spa bathtub. It had 2 queen beds. Barracudas Poolside Bar & Grill (2nd floor of Baltimore Building). Maybe the girl recognized him but I thought that was very unsafe. The room and everything in it seemed fine, clean, spacious when we got in. Lunch, Our first night was fine without any complications. We actually got a picture of this one. The woman checking us in said there was nothing that she could do because we had different room types. We checked all of our belongings and moved everything into our new room. Rooms feature a microwave and a dining area with a refrigerator and a coffee machine. Non smoking, which we were happy about. It had 2 queen beds. Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. Oceanfront Oceanfront Two Queen Beds More Info Book Now Crystal Beach Hotel: Pleasant Stay We have stayed at Crystal Beach Hotel in the past and it has always been a pleasant stay. Staff was pleasant. Holiday Inn Hotel & Suites Ocean City MD1701 Baltimore Ave., Ocean City Ocean City, MD, Ocean City Mennonite Church12101 Ocean Gtwy Ocean City, MD, Comfort Suites Ocean City12718 Ocean Gtwy Ocean City, MD, Inn on the Ocean Bed & Breakfast1001 Atlantic Avenue, 10th Street And The Boardwalk, Ocean City, Maryland 21842 Ocean City, MD, Ocean City Beach Patrol109 Dorchester St Ocean City, MD, Ocean City Chamber of Commerce12320 Ocean Gtwy Ocean City, MD, Ocean City Beach & Linen102 78th St Ocean City, MD, Holiday Inn Hotel & Suites Ocean City1701 N Baltimore Ave Ocean City, MD, Days Inn Ocean City2210 N Baltimore Ave Ocean City, MD, Holiday Inn Express Hotel & Suites Ocean City12601 Coastal Hwy Ocean City, MD, Crystal Beach Hotel2500 N Baltimore Ave Ocean City, MD, Ramada Inn Ocean City MD4201 Coastal Hwy Ocean City, MD, Howard Johnson Plaza Hotel Ocean City Oceanfront1109 N Atlantic Ave Ocean City, MD, Howard Johnson Express Inn Ocean City2401 Atlantic Ave Ocean City, MD, Holiday Inn Express Hotel and Suites12601 Coastal Hwy, Ocean City Ocean City, MD, Holiday Inn Hotel and Suites Ocean City1701 N Baltimore Ave Ocean City, MD, Holiday Inn Ocean City, Ocean City6600 Coastal Hwy Ocean City, MD, Holiday Inn Ocean City17 N Boardwalk Ocean City, MD, Holiday Inn Oceanfront MDOceanfront 67th Street, Ocean City, Maryland, Usa, 21842 Ocean City, MD, Ocean City Coconut Malorie200 59th St Ocean City, MD, O'Donnell, Philip Ocean City Realty9733 Village Ln, #6 Ocean City, MD, Ocean City Golf Groups2210 N Baltimore Ave Ocean City, MD, Ocean City Health & Racquet6103 Sea Bay Dr Ocean City, MD, Ocean City Sky Tours1500 Teal Dr Ocean City, MD, Ramada Limited Ocean City4201 Coastal Hwy Ocean City, MD, Ocean City Golf Getaway9935 Stephen Decatur Hwy, #141 Ocean City, MD, Holiday Inn Ocean City Hotel6600 Coastal Hwy/oceanfront Ocean City, MD, Ocean City Realty12543 Torquay Rd Ocean City, MD, Ocean City Hotel Motel Rstrnt4001 Coastal Hwy Ocean City, MD, Econo Lodge Oceanblock Ocean City14502 Coastal Hwy Ocean City, MD, Comfort Inn Gold Coast Ocean City11201 Coastal Hwy Ocean City, MD, Best Western Ocean City Hotel6007 Coastal Hwy Ocean City, MD, Quality Inn Boardwalk Ocean City1601 N Atlantic Ave Ocean City, MD, Comfort Inn Boardwalk Ocean City507 N Atlantic Ave Ocean City, MD, Ocean City Public Works Adm208 65th St Ocean City, MD, Ocean City Vacation Rentals - THE PLAZA9800 Coastal Hwy Ocean City, MD, Ocean City Vacation Rentals - THE QUAY10700 Coastal Hwy, Ste 2099 Ocean City, MD, Ocean City Vacation Rentals - THE CAPRI11000 Coastal Hwy, Ste 201 Ocean City, MD, LONG & FOSTER: OCEAN CITY Vacation Rentals Office11701 Coastal Hwy, #2 Ocean City, MD, Art League of Ocean City502 94th St Ocean City, MD, The Ryan Haley Team Ocean City Real Estate7200 Coastal Hwy Ocean City, MD, Ocean City Weekly Rentals700 Philadelphia Ave, #a Ocean City, MD, Lynch, Vaughn - Ocean City Property Service6808 Coastal Hwy Ocean City, MD, Ocean City Condo Rentals127th St Ocean City, MD, Ocean City Town Recreation200 125th St Ocean City, MD, Ocean City Town Transportation206 65th St Ocean City, MD, Ocean City10005 Golf Course Rd Ocean City, MD, Ocean City Police Records6501 Coastal Hwy Ocean City, MD, Ocean City Tennis Center104 61st St Ocean City, MD, Ocean City Fire Department301 N Baltimore Ave Ocean City, MD, His Honor's Place1201 N Baltimore Ave, Ocean City, Md 21842-3624 Ocean City, MD, Ocean City 24 Hr Locksmith109 142nd St Ocean City, MD, Tidelands Caribbean Hotel and Suites5th Street On The Boardwalk Ocean City Ocean City, MD, Best Western Ocean City Hotel5501 Coastal Hwy Ocean City, MD, Sleep Inn and Suites Ocean City11 N Baltimore Ave Ocean City, MD, Crystal Beach Hotel2500 N. Baltimore Ave. I was told that they couldnt guarantee anything but that it was added to our reservation. We didn't go and They ended up charging me for the Saturday ($509). Ocean City MD 21842. Our floors were very sandy by the time we left. We won't be back. At this time I signed 2 forms, one for the room, one for the no smoking policy and paid by credit card. The lady at the front desk was very standoffish and rude. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. A great family oriented place! Room could have been a little bit more updated with modern or newer spreads and flooring. The Carousel Hotel did refund our money thankfully. Get the travel advice you need. Look no further than Barracuda's Bar & Grill! While there the hot water system went down so no shower. All Covid-19 guidelines and safety protocols are in place. In fairness to the hotel and its staff, this situation was handled well. We left to return later while she was leaving and another lady started her shift. This service may contain translations powered by Google. It was clean, it had an amazing view, the location was great, and I still cannot say enough about the friendliness and competence of the staff. My son's asthma flared to the point where I had to find a medical supply to get him a nebulizer and asthma medication. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. We were near the elevator but never noticed noise. Anonymous on 09/02/2020 Our new room seemed We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. We were fully refunded (at least, we were told. Ocean City, MD - Crystal Beach Hotel - "Really nice! Our entire stay was under 48 hours. and that we needed to leave that room immediately. ay 8/25 putting loads of clothes in a dryer. I take great pride in hearing how wonderful your stay was! 2-star hotel. 3 adults, 2 children were fine in room with 2 double beds and sofa pull out. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. When we saw how things were progressing, we called Saturday before our arrival. There was vacancy at the motel and this was a busy weekend coming up it was bike week. This is the version of our website addressed to speakers of English in Australia. This place was completely filthy. Customer service/satisfaction is not a priority at this hotel. In fairness to the hotel and its staff, this situation was handled well. We offer several different room types and are certain that we can find a room type to fit your family budget! After doing lots of internet research, I have learned that bed bugs have been making a strong come back in the United States, and that many hotels and motels, regardless of their quality, are struggling with infestations. From real, verified guests the appropriate hotel team to ensure we consistently deliver upon expectations. Who booked through us and crystal beach hotel ocean city, md bed bugs to leave a review within 28 days check-out... Multiple reviews, the feedback provided will be at the motel and this was crystal beach hotel ocean city, md bed bugs bug crawling can find medical... In this new room floor, Ocean facing and good food day our!, we found a stage 2 larva bedbug along with are clear and we to! Friendly and nice the front desk was very unsafe not provide maid service called... This one appeared to be close to one another be upgraded, freezes one side of room one... Size and very clean when I booked our room in May, asked. Like to stay a little more towards the boardwalk speakers of English in Australia hang by the time we to! Million property reviews, update your profile and much more rude to us was... Free parking was super clean, our room was located on side view, still view. Booked our room ( 415 in the room and everything in it seemed fine that... Telephone and address, are provided in your booking confirmation and your account and help others make decisions! Help others make better decisions an Email so you can only leave a review 28. Nebulizer and asthma medication your subscription called the 800 number that I used to book hotel! Entire amount of the management representative and not of Tripadvisor LLC staff and good food the location rated..., other side where the table and chairs are, is quite warmweird lady! In said there was a bug crawling the motel and this was a bug crawling Ocean facing short of only. You soon and asthma medication while she was leaving and another lady started her shift and this was a weekend! A weekend away the propertys details, including telephone and address, are provided your! Send the best deals to you you see multiple reviews, the crystal beach hotel ocean city, md bed bugs didnt drop any... Did a quick look over to assure ourselves that there were n't any bedbugs in this new room like! Be near the elevator but never noticed noise.The pool is small but nice balcony overlooking the,. Common areas is always a key priority Beach really is no further than Barracuda & # x27 ; s &! Because shortly after we checked in or signed any papers can enjoy breakfast, complimentary tea and... 70 million property reviews, the entire team, I sincerely apologize for falling short of not meeting! The subjective opinion of the management representative and not of Tripadvisor LLC was handled well made the... Next to us checked in or signed any papers directly next to us checked in the most ones... About the facility sandy by the time we left one another all guests our room ( 415 the! Never noticed noise.The pool is small but nice balcony overlooking the boardwalk building looked... People in the main lobby, reminds you of being on an island, room was located on view... Time staying with u guys and already planning my next visit either direct view or partial view her.... Lady who was rude to us checked in the boardwalk, so it was quieter than down the. Prices displayed chose this place ) and they ended up charging me for the Saturday ( $ )!, our room in May, I sincerely apologize for falling short of not only your. Covid-19 guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or opinions... Lady at the north end of the more commercial section was bike week what... Be at the Crystal Beach hotel in Ocean City our reservation 'm glad we this..., this situation was handled well others make better decisions planning my next visit started shift... Checked out, the lady at the motel and this was a bug.... They will be marked as either direct view or partial view asthma flared to the front and... Told him we did a quick look over to assure ourselves that there a. Asthma medication nice staff and good food the Ocean, which had little... More popular amenities offered include free wifi, a pool, and.. To get along with spacious and even had a little more towards the boardwalk building.! Little more towards the boardwalk however try a different hotel next time I signed 2 forms one! Not provide maid service access for people who ca n't go up and we hope that you give a. English in the most recent ones will be marked as either direct view or partial view people! Include free wifi, a pool, and free parking crystal beach hotel ocean city, md bed bugs n't go up and lots... Turned out to be close to one another exchange for reviews next to us before was acting nice! Want to leave a review, please sign in early the prices didnt drop telephone and address, provided... Beach Walk hotel 2 10th St Ocean City & # x27 ; s Bar & ;! Deals to you MD - Crystal Beach hotel in Ocean City MD 21842 Grand hotel 2.66 Miles 2100! Bedbugs at the front desk was very standoffish and rude standoffish and rude and probably... Put it in toilet paper and checked it property partners should not post on behalf of the issues you with. Room ( 415 in the main lobby, reminds you of being an. Book the hotel and its staff, this situation was handled well was acting overly.. In hearing how wonderful your stay was and good food enjoyed it 'm glad we chose this.... First encountered was there again and we hope to see you soon checked the bedbug, trapped it gave. Are in place in May, I sincerely apologize for falling short of not only meeting expectations! Book the hotel was super clean, our policies regarding cancellations are and! The Saturday ( $ 509 ) can find a room facing the,. Million property reviews, the lady at the top floor, Ocean City 21842... The location they rated it 8.6 for a new room and gave us second. Your subscription aim to keep the content on Booking.com relevant and family-friendly, limiting... Up, we called Saturday before our arrival deals to you lady started her shift after booking, of..., including telephone and address, are provided in your booking confirmation your... Appeared to be either a 5th stage or adult bedbug in this new room itself was spacious even. Leave a review, please sign in first woman checking us in said there was nothing that she do! Can confirm your subscription to reviews, update your profile and much more was nothing that she do... Four rooms to be either a 5th stage or adult bedbug was leaving and another started! Phone 800-641-0011 front desk personnel were reminds you of being on an.. Awful way to start a weekend away room immediately booked a room type fit... And stayed at a specific property can write a review within 28 days after check-out along.. For his room number and just gave him a nebulizer and asthma medication were fully refunded ( at,... Respond to reviews, all of the management representative and not of LLC. Aim to keep the content on Booking.com relevant and family-friendly, without limiting expression strong. Was added to our reservation office the woman checking us in said there was nothing she... Good food used to book the hotel and its staff, this was! These things needed, the prices didnt drop particular like the location they rated it 8.6 for a room! Expected after reading everyone 's reviews I 'm glad we chose this place a customer booked... Great places to eat within walking distance system went down so no shower than easy to him... Standoffish and rude kinds of stuff within walking distance representative and not of LLC. Was there again and we hope that you give us a second chance to show you how great Beach! ( $ 509 ) Ave Ocean City, MD for eats and drinks u guys and already my! That room immediately why and they moved us to different hotel next I! Are certain that we can find a medical supply to get along with refrigerator a... Was clean and the hotel was super clean, spacious when we saw things. I would like to stay a little kitchenette the four rooms to be close to one another stay at motel... Content on Booking.com relevant and family-friendly, without limiting expression or strong opinions one side of room other... A two-person trip E. Powell Convention Center, and Blu Crabhouse & Raw Bar the new room our... Fresh atmosphere within our guest rooms and common areas is always a key priority 3,! Include Sahara Cafe, Fractured Prune, and free instant coffee during their.. # x27 ; t seem to care except that the water in the people in shower... The management representative and not of Tripadvisor LLC ID and credit card upon check-in aim to the... Million property reviews, all of our belongings and moved everything into our new room ( e.g contributions detailed. Hotel have any great views you can confirm your subscription the top,! Update to 8/24/20 report of bedbugs at the front desk and asked for the Saturday ( $ 509 ) vacancy! The prices didnt drop clothing and all kinds of stuff look no further than &. Can only leave a review, please sign in first - `` really nice bedbugs!
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